Help and Frequently Asked Questions

Here you will find help and answers the questions we all know you're thinking about!

Are they really that good?

Yes. Really. Smaller earphone companies do not make their products to satisfy a large consumer market, rather they want to satisfy all the audiophiles out there with the best equipment possible. That's where Sunrise Audio and brands like them enter the scene - They want to compete creating the best earphones possible, not to make the quickest buck and, naturally as it is normal in such competition, everyone wants to get more attention so their prices get lower and lower. That's why what you're seeing here is quality that you'd be paying over £100 for if you went to a commercial brand such as Skullcandy or Dr. Dre Beats.

How will I know if they're that good?

If you know David or Russell, and are in the vicinity of Edinburgh/Glasgow, we would be glad to bring you a pair to try out before you buy. Just email us at either or We guarantee you'll be certain to buy them after you've tried them. Remember that if you aren't happy with your earphones we will give you your money back within 7 days no questions asked.

Will you be stocking other earphones or headphones any time soon?

If everything goes to plan, we will be selling other brands of earphones here and hopefully headphones as well! We want to hear from you if you have any suggestions, so don't hesitate to contact us at

What payment methods do you accept?

As of right now, we accept all major credit cards and debit cards through the Paypal portal. Alternatively, you can pay with your Paypal account if you have one, but it isn't compulsory.

Is the site safe?

We ensure that the site is compliant with online shopping standards. For that reason, we have an SSL certificate installed, which means all your sensitive data is processed under HTTPS mode (the little bar on your URL lights up either orange or blue depending on your browser) and is encrypted when being sent.